Privacy Policy

Introduction

PrimeAetherium B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primeaetherium.pro or use our residential leasing services.

This policy applies to all personal data we collect and process about you in connection with our services. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Data Controller Information

The data controller for your personal information is PrimeAetherium B.V., a company registered in the Netherlands with registration number NL37482916 and VAT number NL009374829B01.

Data We Collect

We may collect and process the following categories of personal data about you through various means, including when you use our website, contact us, or engage our services for residential leasing purposes.

Personal Identification Information

• Full name and contact details (email address, phone number, postal address)
• Date of birth and identification documents (for tenancy applications)
• Employment information and income verification
• Banking details for rental payments and deposits
• Emergency contact information

Technical Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics information
• Cookie preferences and tracking data

Communication Records

• Email correspondence and phone call records
• Support requests and maintenance reports
• Property viewing notes and feedback
• Tenancy agreements and related documentation

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where applicable. The personal information we collect allows us to provide and improve our residential leasing services in the following ways:

Service Provision

• Processing rental applications and tenancy agreements
• Conducting property viewings and providing property information
• Managing rental payments and financial transactions
• Coordinating property maintenance and repairs
• Providing customer support and responding to inquiries

Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Conducting identity verification and background checks
• Maintaining records for tax and accounting purposes
• Resolving disputes and enforcing agreements

Business Operations

• Improving our services and website functionality
• Analysing usage patterns and service performance
• Communicating important updates and service information
• Marketing our services (with your consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses the following types of cookies:

• Necessary cookies: Essential for website functionality and security
• Analytics cookies: Help us understand how visitors use our website
• Functional cookies: Remember your preferences and enhance your experience
• Marketing cookies: Used for advertising and remarketing purposes

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With property owners when processing tenancy applications
• With service providers who assist in property maintenance and repairs
• With legal and financial professionals when required for transactions
• With regulatory authorities when legally required
• With trusted third-party service providers who assist in our operations

All third parties are required to maintain the confidentiality of your information and use it only for the specified purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Specific retention periods include:

• Tenancy records: 7 years after tenancy termination
• Financial records: 7 years for tax and accounting purposes
• Communication records: 3 years after last contact
• Website analytics data: 26 months maximum
• Marketing consent records: Until consent is withdrawn

After the retention period expires, we securely delete or anonymise your personal information.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate information
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Access controls and staff training
• Secure backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with appropriate protection levels
• Certification schemes and codes of conduct

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following information:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.